Support, billing, and legal requests
Email support@myowneros.com. A private in-app support case is the best option for signed-in customers when available.
What to include
Include the account email, a short description of the issue, and any safe reference number shown in MyOwnerOS. For billing questions, include the charge date and amount.
Do not email sensitive credentials or payment details.
Never send your password, login code, API key, full payment-card number, bank information, or an unredacted sensitive document by email.
Security issues
If you suspect unauthorized account access or a security issue, put “Security” in the subject line and explain what you observed without including private customer data that is not needed for the report.